A Selection of Feedback from Clients



Feedback for Technical Support & Web-based Services


"Just what a voluntary organisation may need."

Tony Wilkinson, Samaritans of Halifax & Calderdale


"Even though I had anti-virus software and a firewall installed, my computer had slowed down to a crawl. DOT-COMmunications got my computer back to normal in 20 minutes and had identified and removed a number of spyware and adware programs that I’d unknowingly downloaded. They had been secretly running in the background slowing down my computer."


Kevin Hogan, Hour Car


"I recently had my laptop break and had to send it off under warranty. It ended up having to go back to the warranty company five times, the last three of which were for a problem they had caused whilst fixing the original fault.


My experience with DOT-COMmunications could not have been more different. Within half a day of first informing them of my problem they had an engineer on site to assess my needs. Next day they had recovered essential data and a mere two days later my entire problem was fixed and my hardware was returned. A triumph for the voluntary sector! I would have no hesitation in recommending DOT-COMmunications to others."


Barnaby Fryer, Yorkshire Renewable Energy Network


"Thank for existing! It's so reassuring to know you're there if we need you and thank you for your fast, efficient, friendly service!"


Ilona Jones, The Ted Hughes Arvon Centre


"Very fast, good value for money. Thanks guys."


Paul Forrest, Community Waste Network, Y&H


"Your staff went out of their way to understand our position and offered cost effective and imaginative solutions - very impressed."


Steve Tipping, The King's Centre


"You have been extremely helpful and gone out of your way to help. Thanks."


Sajid Hashmi, Voluntary Action Stoke-on-Trent


"Friendly and prompt."


"Peter Timmons, Halifax & District Irish Society


"As a Non-technical person, I was very grateful to the technicians for talking language I could understand! - Definitely 'Computerese for Dummies'! I also think the charges are very reasonable and affordable."


Paul McNally, The Salvation Army, Calderdale


“Everything (on our website) looks really good, thank you. Once again thank you and your colleagues for all your efforts."


Maurice Kidney, Halifax Irish Society


"[The Technician] was very efficient and extremely helpful."


Barbara Brannigan, Countryside Foundation for Education


"Excellent service as usual!"


Steve Tipping, the King's Church


"Our association is deeply grateful for the help and assistance given to us by DOT-COMmunications when we were in difficulties with a project. They visited and took work back to their depot when the disk we required could not be formatted on our computer. Without this help we would not have been able to produce our book for older people. They have also upgraded our computer at their own suggestion, without any charge to our Community Organisation.


This is a service which undoubtedly is of great assistance to organisations, particularly ones such as ours with no grant funding. We are happy to endorse the work they do and hope our relationship will continue for future years."


Jannette Parsons, Calderdale Pensioners Association


"A very likeable and thoroughly professional service. I had a problem and you resolved it with ease. Thank you."

Andy Clayton, Community Car Service (Lower Valley)


"Dedicated, professional, approachable and friendly people, it isn't until your computer breaks down that you realise how much you rely on it. It is so very reassuring to know that DOT-COMmunications are only a telephone call away."

Sue McGrotty, Calderdale Shopmobility


"When we contacted Dot-Communications for help with setting up a website we were first of all asked what we would like from the website and were shown examples of websites they had already set up. Once we had decided what we wanted, Paul set about building the website and he kept us informed on progress.

Once he had developed the website he came along to the office for us to try it out and offered training on how to update it. All the changes we asked for were implemented and once we were totally happy the website was launched.

We are very pleased with the end product and thanks to the continuing support we have received from Paul we are becoming much more confident in updating the site. The whole process was painless at a very reasonable cost and we would have no hesitation in recommending Dot-Communications to any organisation who would like help in developing a website."

Tony Kay, Calderdale DART


Feedback for 3R-iT


"We look forward to continuing our work with DOT-Communications in the future as this partnership enables us to reduce our carbon footprint, allows local people to benefit from our recycled IT equipment and links in with our objectives around supporting local businesses and the Green Agenda."

George Paterson, Pennine Housing 2000


"...We have been working for the past couple of years to improve the company's environmental performance. Recycling our computers with DOT-COMmunications costs 75% less than our previous arrangement."

Jeanette Culleton, Sweet and Maxwell Ltd


"The work that DOT-COMmunications does (helping us to minimise our environmental impact through recycling...) is exceptional and we look forward to continuing our partnership into the future."

Chris Sylge, Calder High School



"The work that the staff from DOT-COMm have done with [our] school has been fantastic. They came with no fuss and removed our older PC's and other IT equipment; they reconditioned it all; and put it to good use. Knowing that our machines are going to be reused, and be of use to worthy causes across the country, really fits in well with our sustainable school status... thank you."

Paul Reynolds, Old Earth Primary School